Returns, Refunds Policy

Last Updated: August 5, 2026

This Returns & Refunds Policy applies to all products and services sold through osmanorjinal.com and osman.kim.

By placing an order, you acknowledge that you have read and agreed to this policy.

Unless otherwise required by applicable law, all digital products, digital downloads, software, licenses, subscriptions, memberships, virtual goods, activation keys, and other electronically delivered content are non-refundable once delivery has begun or access has been granted.

By purchasing a digital product, you expressly acknowledge that delivery may begin immediately after purchase and that any applicable cancellation rights may end once digital delivery starts, where permitted by law.

If physical goods are offered, return eligibility will be stated on the relevant product page.

Products must be unused, undamaged, and returned in their original packaging unless applicable law provides otherwise.

Return shipping costs are the customer's responsibility unless the product arrived defective or an error occurred on our part.

To protect against fraud and unauthorized transactions, we reserve the right to:

• verify customer identity;

• request additional information;

• delay processing while verification is completed;

• cancel suspicious orders;

• refuse orders reasonably believed to involve fraud, abuse, or illegal activity.

Any refunded payments following order cancellation will be processed according to the payment provider's procedures.

We are not responsible for delivery failures resulting from incorrect email addresses, incorrect account information, customer device issues, spam filtering, internet connectivity issues, or circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

Customers are encouraged to contact us before initiating a payment dispute or chargeback.

Fraudulent or abusive chargebacks may result in suspension or permanent termination of access to our services where permitted by applicable law.

Refund requests may be considered only where required by applicable law or in exceptional circumstances, including but not limited to:

• duplicate payments;

• accidental duplicate orders;

• failure to deliver caused solely by our systems.

Approval of any discretionary refund remains at our sole judgment where permitted by law.

Payments may be processed by independent payment providers.

We are not responsible for processing delays, banking errors, payment network outages, exchange rate differences, or other issues caused by third-party payment services.

We reserve the right to modify this policy at any time.

The latest version published on the Website supersedes all previous versions.

For questions regarding this policy, please contact:

o_mirza@icloud.com